FREE RETURNS ON Regular Priced items in Canada and US
FREE RETURNS ON Regular Priced items in Canada and US
This is our way of showing our appreciation. You’ll collect Polka Dot Points for activities on our site, like referrals and purchases. You can use them to earn discounts off purchases, so the more you collect the more you save.
Anyone with an account is automatically enrolled. It is free to join. You are automatically enrolled into our Classy Tier. Once you reach a certain level of spending you will automatically move to Sassy Tier, then to the Deluxe Tier.
You can earn Polka Dot Points for all sorts of activities, including referring friends, and making purchases. To see all the ways you can earn points click the *Collect Polka Dot Points* tab in the menu or Polka Dot Points.
Your balance is on every page in the pop up in the right corner (once logged in).
Your tier will be shown on your panel once you log in. You can find more information about tiers under tab *Tier*.
When you move from tier to tier you will be able to collect Polka Dots faster and save more!
You will be placed into a tier based on your total spending amount over the last 12 months. If you spent enough in a 12 month period to move up a tier, we will immediately move you up and let you know via an on-site notification. You will remain remain in that tier for a minimum of 12 months.Once you have been in a tier for 12 months, we will re-evaluate your total spending for the preceding 12 months and either keep you in the same tier or move you down.
No, your Polka Dot Points do not expire.
Select the tab called *Get Benefits & Rewards* or Polka Dot Points. Here you’ll see all the rewards we offer. If you have enough points, you can redeem them for a reward. Redeem your points for a coupon which can then be applied during checkout.
No. Go ahead and earn as many points as you can!
* **Approved:** These points can be redeemed on rewards immediately.
* **Pending:** These points are need to be verified before you can redeem them. This typically applies to purchases and referrals. (There is 30 day grace period before your points become approved after a purchase is made. The grace period matches our 30 day return policy on purchased goods.)
* **Cancelled:** These points will not be added to your account. For example, this will happen if you cancel a purchase (the points will change from pending to cancelled).
You or someone you referred, cancelled or returned a purchase.
It can sometimes take a few minutes for us to process your activity and provide your points. Also you can check your history of collection and redemption in the Collect Polka Dots panel.
You cannot use them directly. Please redeem your points for a coupon which can then be applied during checkout.
If you no longer wish to earn points, please contact us and ask to be unenrolled. We will unenroll you and you will lose any points you have accrued.
Just contact us and we'll re-enroll you. However, your point total will begin from zero.
Please use support@polkadotbra.ca